One public record. Two useful views.

Free Florida facility intelligence. For families and professionals.

Florida assisted living and nursing-home research in one place. Review public AHCA and CMS evidence, see source dates, and know what to ask or check.

Public research is free for both audiences. No placement referral is required, facilities cannot buy a ranking, and CRP does not create a proprietary quality score. Historical findings do not establish current conditions; missing records do not prove quality.

Based in North Naples, Florida · Serving Southwest Florida

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For families

What happened here, and what should I ask?

Search Florida facilities. Review available inspection and deficiency history, recorded correction dates and source documents. Understand what the public record says and what it cannot tell you about care today.

Explore Free Family Research

For facilities / operators

What is happening among our peers, and what should we check?

Find your facility, compare available public evidence and published regional ALF patterns, and see recurring citation areas. Connect regulatory findings to operating processes worth checking.

Explore Free Professional Intelligence

Free public access · AHCA + CMS · Florida ALFs and nursing homes

See the pattern. Know what to check.

Administrators, operators, owners, quality teams and other professional users can review the same public evidence families use, with questions focused on operating processes. Public provider profiles, available staffing and ownership evidence, ALF patterns and process tools are free to use without a professional analytics subscription.

Find Your Facility — Free What ALFs Are Being Cited For

Process maps and tools, including the corrective action tracker, connect public findings to practical handoff, medication, dietary and corrective-action questions. Weekly regulatory intelligence and dated ALF reports retain their own coverage periods. Compare source evidence and published regional ALF patterns; this is not a universal facility ranking or a matched peer benchmark for every provider type.

Published provider evidence can be downloaded as JSON. Staffing, ownership and source-document coverage varies by provider. Personalized dashboard access requires a request and review; an immediately available portfolio dashboard is not promised here. Focused consulting is a separate service.

Evidence without paid placement or a CRP quality score

CRP does not sell facility placement position, rank facilities based on payments, or create a proprietary facility quality score. Historical findings do not prove current unsafe care, and missing deficiencies do not prove quality. CMS-published ratings, when shown, remain CMS ratings.

Researching care for someone in your family? Use the family research pathway. One public record, two useful views.

Browse published provider evidence by name · Read the AHCA and CMS dataset coverage

Why it keeps happening

The failure is often in the work between the boxes.

A policy can be correct, training can be complete, and the record can look current while the actual handoff still depends on memory, interpretation, or one busy manager.

Order or requirement System entry Shift handoff Frontline decision Exception Resident outcome

Designed for the operating day

Real employees need a process that works under real constraints.

Staffing changes by the shift

Call-outs, turnover, temporary coverage, and uneven experience change who performs the work and what they know.

Information lives in different places

Orders, the EMR, medication records, dietary systems, handoffs, reports, and individual employees can each hold part of the answer.

Authority is unclear

An employee may notice a possible mistake but not feel authorized to stop the process or escalate the exception.

Managers become the control

A process that works only because a manager remembers to check it is not yet reliable.

Retraining becomes the default fix

More instruction cannot correct a workflow that hides the right information or leaves ownership undefined.

Policy and practice drift apart

Documentation may describe the intended process while the operating day depends on workarounds, exceptions, and rework.

A deliberately narrow engagement

Find the failure point. Change the work. Verify the correction.

Define

One recurring problem and the connected process boundary.

Observe

How the work actually happens under real conditions.

Isolate

The specific handoff, decision, source, or authority failure.

Control

The smallest practical change that makes the safe action easier.

Verify

Evidence that the correction works, followed by a defined exit.

Focused by design

Not a facility-wide transformation project.

One defined problem. Usually one or two connected processes. Bounded document review. A practical control, clear ownership, verification, and a defined endpoint.

The answer is not automatically another policy binder, a broad mock survey, repeated retraining, or open-ended consulting hours.

See How We Work

High-risk processes

Start with the problem that keeps returning.

Order-to-plate, medications, hospital returns, condition changes, memory-care safeguards, information handoffs, and corrective-action effectiveness each fail in recognizable ways.

Explore Problems We Solve Use Facility Resources

Make the operating day smoother

Your administrator should manage exceptions—not manually hold the process together.

Start with a general conversation about the recurring process. You do not need to disclose incident, resident, or facility details through a website form.

Fix a Recurring Facility Problem

A separate family pathway

Concerned about a loved one’s care?

Medication discrepancies, incorrect meals, missed condition changes, and problems after a hospital or rehabilitation return may indicate a process that needs another level of review.

Care Reliability provides focused reviews that help families understand what should be happening, identify discrepancies or unanswered questions, and determine the next practical step.

Visit Family Services